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Terry Schurter

Number of Entries : 30

A Brave New Frontier – Process from the Perspective of the Human Experience

BPM should always seek to eliminate waste by paring processes down to just those activities that create value or meet a requirement of doing business. I am comfortable in stating that for all human-centric business processes improvement activities should eliminate things. Specifically: non-value added things. We can measure the current state of a process, and we can analyze improvements in respect to these ...

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Inaugural Post

To get things started, this is my new blog that is part of my new site. It's been quite a while since I updated this site and it definitely needed some TLC. I will be blogging fairly regularly here. I have a lot of things to catch up on, in particular on the people aspect of business process management. I continue to see BPM falling far short of its potential and that smells of a challenge to me. Hence I ha ...

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