Technologist, Software Maverick, Analyst, Author, Speaker
The purpose of the Break Points Tool Kit is to give you an actionable approach to Reducing Costs in your organization through the Identification and Elimination of Causes of Work. Most process improvement techniques focus on only a small portion of the improvement potential in every process… the tip of the iceberg if you will. How big is the opportunity …
The Business Rules Toolkit provides an actionable approach to identifying and optimizing the process-based behavior in your organization, thereby Increasing Revenues and Enhancing Customer service. The Toolkit includes the instructions and forms needed to identify , evaluate and improve business processes through active management of existing Business Rules. The Business Rules Toolkit is available as an ebook on Amazon here… …
The Bridging the Gap Toolkit provides an actionable approach to leading and applying technology against core business issues of the organization. Technology is not a differentiator… but how we use Technology can be. The most successful organizations use technology to differentiate. But they don’t buy technology to differentiate, they apply technology to differentiate. The secret is in the application, and …
I’ve been applying a keen eye to Business Rules for a long time now. I find them to be some of the most important places where otherwise intelligent-seeming organizations loose their minds and embed rules so onerous they can literally take down even the largest organizations. Let’s look at a couple of business rules that demonstrate this. 1 – A …
I recently assembled a set of BPM toolkits from all of the process improvement work I have done throughout the world. These tools are derived from my personal experience leading process improvement projects and conducting process improvement training. These toolkits focus on different aspects of process management, from identifying and eliminating causes of work to innovating for market leadership. From …
BPM should always seek to eliminate waste by paring processes down to just those activities that create value or meet a requirement of doing business. I am comfortable in stating that for all human-centric business processes improvement activities should eliminate things. Specifically: non-value added things. We can measure the current state of a process, and we can analyze improvements in …