The BPM Toolkit Series

I recently assembled a set of BPM toolkits from all of the process improvement work I have done throughout the world. These tools are derived from my personal experience leading process improvement projects and conducting process improvement training. These toolkits focus on different aspects of process management, from identifying and eliminating causes of work to innovating for market leadership. From …

Risk Management and NERC Compliance

The more I look at NERC Compliance the more I see the need for Risk Management. The rationale for this statement is based on the reality for most utilities – they are compliant but have minimal program oversight and almost no Risk analysis. This is a big problem and right now there is no get-out-of-jail-free-card. Stated another way, the vast …